Corporate FAQ
Company Information
What is the history of VT Industries?
VT Industries has a rich history spanning over 65 years. Founded in 1956, the company began as a small countertop manufacturer in Holstein, Iowa. Through decades of innovation, dedication to quality, and a customer-centric approach, VT Industries has grown into a leading manufacturer of architectural wood doors, countertops, and surfaces. Learn more about our history and values on our About Us.
Who are the key leaders at VT Industries?
VT Industries is led by a team of experienced professionals dedicated to driving the company's continued success and commitment to excellence. The Iowa based Leadership Team prioritizes high quality production and manufacturing and remains committed to sustainability and value.
Where are VT Industries manufacturing facilities located?
VT Industries has manufacturing facilities strategically located across the United States. Our manufacturing locations include:
- Holstein, Iowa
- Monticello, Iowa
- Sac City, Iowa
- Bryan, Ohio
- San Antonio, Texas
How do I contact VT Industries for customer service or product support?
You can contact VT Industries for customer service or product support in various ways:
- Phone: Call us at 800-827-1615
- Email: Send us a message through our Contact Us form.
- Live Chat: Connect with a representative through our Live Chat feature on our website.
VTOnline Transition
What changes are happening with the VTOnline transition?
VT Industries is transitioning to a new and improved online experience with VTOnline. This transition involves updates to our website, online ordering system, and customer portal. The goal is to provide a more user-friendly and efficient online experience for our valued customers.
How will the VTOnline transition affect my current projects?
The VTOnline transition is designed to be seamless and minimize any disruption to your current projects. Our team is dedicated to providing comprehensive support and resources to ensure a smooth transition for all customers.
What support is available during the VTOnline transition?
VT Industries is committed to providing extensive support during the VTOnline transition. We offer various resources to assist you, including:
- Dedicated Support Team: Our knowledgeable support team is available to answer your questions and provide assistance throughout the transition process.
- Training Materials: We provide comprehensive training materials, including tutorials and FAQs, to help you navigate the new VTOnline system.
- Regular Updates: We provide regular updates and communication to keep you informed about the transition progress and any relevant changes.
Where can I find detailed information about the VTOnline transition?
You can find detailed information about the VTOnline transition on our dedicated VTOnline Transition page. This page provides comprehensive resources and updates to keep you informed and prepared for the new online experience.
Eggers Acquisition
What is the impact of the Eggers acquisition on VT Industries' product lines?
The acquisition of Eggers Industries expands VT Industries' product offerings and capabilities. Eggers Industries is a leading manufacturer of architectural wood doors, and their integration into VT Industries enhances our product portfolio and expertise in the architectural door market.
Will there be any changes to product availability following the Eggers acquisition?
The Eggers acquisition is expected to enhance product availability and provide a wider range of options for our customers. We are committed to ensuring a smooth transition and minimizing any disruptions to product availability during the integration process.
How does the Eggers acquisition benefit VT Industries customers?
The Eggers acquisition benefits VT Industries customers by:
- Expanding our product portfolio with a wider selection of architectural wood doors.
- Enhancing our manufacturing capabilities and expertise.
- Strengthening our commitment to innovation and customer satisfaction.
Who should I contact if I have questions about the Eggers acquisition?
If you have questions about the Eggers acquisition, please contact our dedicated customer support team. They are available to provide information and address any concerns you may have.
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