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Options and settings vary from browser to browser and version to version thus some of the following instruction may not quite work depending on your browser and version. If the following is not of help to you please contact your company's computer/IT department for help or contact our Web Site administrator, Mr. Ryan Paulsen, at 800.827.1615 x286 or e-mail him at rpaulsen@vtindustries.com for assistance.
- What are the recommended settings?
- What if my desktop area is set smaller than 1024x768? How do I change it?
- What if my font size is not 10pt? How do I change it?
- What if I don't have the font Arial?
- How do I change the page colors and backgrounds in the Web browser?
- How do I hide toolbars?
- When I click on an email link nothing happens or I get an error message, why?
- When I click send on an online form another email box pops up and/or a box asking me to install/setup something, why?
- How do I print from my browser?
- How do I print a specific Web page?
- What if I don't have the 'File/Print' option then how do I print a Web page?
- How do I use 'Print Preview'?
- How do I use ‘Page Setup’?
- Can I link to this site?
- Where are all the links?
- How do I use bookmarks?
- How do I create a bookmark?
- How do I return to a bookmarked location?
- How do I delete a bookmark?
- How do I empty my disk cache?
- How come I can't view Portable Document Formats (PDFs)?
- Who do I contact if I still have questions or problems?
What are the recommended settings:
- The Netscape® Navigator or Internet Explorer, versions 4 through 7 (a Java-enhanced browser, table & frames capable).
- With only the navigation & location bars showing.
- The desktop area of 1024x768 pixels or larger.
- A font size of 10pt in Netscape or 'Smallest' in Internet Explorer
- Using the font families:
- Arial
What if my desktop area is set smaller than 1024x768? How do I change it?
If you have your settings at anything smaller than 1024x768 you may not seeing everything we have to offer or you may have to scroll left and right or up and down to view the entire page. Any setting larger than that will work fine if not better. Also, please note that 1024x768 is the size needed for our VTonline® program.
To change your settings in Windows:
- Click Start (usually at the bottom left hand side of your computer screen)
- Click Settings
- Click Control panel
- Click Display
- Click Settings tab (this is one of the tabs across the top of that screen)
- Under 'desktop area':
- Slide it to: 1024 pixels x 768 pixels
- Click the 'ok' button
- Your screen may go black while settings are taking effect.
- If you receive a message/prompt asking to accept these settings, choose yes.
What if my font size is not 10pt? How do I change it?
Chances are you won't see the entire site map on the left hand side of the screen. Otherwise, you may not have any problems.
To change your settings in Netscape:
- Click view
- Choose either:
- Increase font size
- Decrease font size
- Click edit
- Preferences
- Appearance
- Fonts
- Choose the font size
- Click the 'reload' button for the change to take affect
To change your settings in Internet Explorer (IE):
- Click view
- Text size
- Make your choice of size
To change your settings in Windows:
- Click start
- Settings
- Control panel
- Display
- 'Appearance' tab
- Choose selections under:
- Item
- Font
- Click the 'ok' button
What if I don't have the font Arial?
Arial is a standard Windows font. It should be already installed. If not, things may just look a little different.
How do I change the page colors and backgrounds in the Web browser?
You can change the background color or specify a background image for the page you're currently working on. These choices affect the way text and links in your page appear to people viewing the page through a browser.
To set the colors and background for the current page, begin from the Composer window:
- Open the Format menu and choose Page Colors and Background.
- Edit any of the following properties:
Reader's default colors: Select this if you want your page to use the color settings from the viewer's browser for text and links.
Use custom colors: Select this if you want to specify the colors of text and links. For each element, select a color from the drop-down list. Sample output for each type of link appears in the pane on the right.
Background image: Select this if you want the background of your page to be an image. Type the name of the image file or click Choose File to locate the image file on your hard drive or network. Note: Background images are tiled and override background color selections.
URL is relative to page location: If checked, Composer converts the URL to be relative to the page's location. This is especially useful if you plan to publish your pages on a Web server so that others can view them. Using relative URLs allows you to keep all your linked files in the same place relative to each other, regardless of their location on your hard disk or a Web server. Deselecting this option causes Composer to convert the URL to a full (absolute) URL. You typically use absolute URLs when linking to images on other Web servers (not stored locally on your hard disk). If you have unsaved changes, you must first save the page in order to enable this checkbox.
Note: To apply additional attributes or JavaScript events, click Advanced Edit to display the Advanced Property Editor.
You can also set the default page background and colors for every new page you create in Composer.
How do I hide toolbars?
There are two ways to hide the toolbars.
- Click the small triangle at the left of the toolbar. To show the toolbar, click the triangle again. (Note: You cannot hide the Component Bar using this method.)
- Open the View menu.
- Choose Show/Hide and uncheck the toolbars you want to hide.
When I click on an email link nothing happens or I get an error message, why?
If you click on one of the email links and no email message box pops up, you do not have your browser's mail server set up. Simply use your own email system and be sure to fill in our email address. Our address may be highlighted and copied from the Web site and pasted into your email message's destination (to) line.
When I click send on an online form another email box pops up and/or a box asking me to install/setup something, why?
The online form is being sent via your Internet browser’s email. If your Internet browser’s email isn’t set up the form will NOT be submitted. Once you hit the ‘Send’ button on the form you receive a message stating: “You are sending this form via email. ALERT: If another email box appears after hitting Ok your claim/request was NOT sent as your browsers email is not set up. Please copy or type all information and put it in an email using your own email system and send it to us. Thank you.”. The fact that another email box appears lets you know that your browser’s email is NOT set up and the claim/request did NOT go through.
Please know that we are working on a better system of submitting online forms - in the mean time please follow the above instructions for submitting your claim/request (copying/typing the claim into your own email system) until you can set up your browser’s email.
If you would like to set up your Web browser’s email please contact your Internet provider for information and help and/or by using the install/setup box that pops up when ‘Send’ is clicked.
How do I print from my browser?
Click 'File' and choose 'Print' and your printer setup should popup, make your selections and click the 'ok' button. -OR- Usually in the upper left hand corner is a printer icon, if you click that your printer setup should popup and proceed.
How do I print a specific Web page?
To print a page from the Web site, click your mouse into the frame that you wish to print then go to 'File', choose 'Print', your printer setup should popup, under the 'Print Frames' section choose 'The selected frame', and click the 'ok' button.
What if I don't have the 'File/Print' option then how do I print a Web page?
To print a page from the Web site, click your mouse into the frame that you wish to print then while holding down the Control (Ctrl) key press the P key. Your printer setup should popup, make your selections and click the 'ok' button.
How do I use 'Print Preview'?
To have an early look at how a page will look before it is printed, you can use Print Preview. Begin from the Navigator window:
From Navigator, open the File menu and choose Print Preview.
In Print Preview, you can do the following with pages you want to print:
- Change the direction of the page: Choose Portrait to position the page normally, with the shorter side facing up. Choose Landscape to position the page sideways, with the longer side facing up.
- Go to Page Setup: Click Page Setup to further customize pages you want to print.
- Go to Print: Click Print to print pages.
Note: Some Print Preview functions are different or unavailable on Mac OS and Linux.
How do I use ‘Page Setup’?
To customize how pages are printed in Netscape, you can use Page Setup:
From Navigator, open the File menu and choose Page Setup.
In Page Setup, you can change the following settings for pages you want to print:
Format & Options: Choose the orientation, scale, and other options:
- Portrait: Choose this to position the page normally, with the shorter side facing up.
- Landscape: Choose this to position the page sideways, with the longer side facing up.
- Shrink To Fit Page Width: Select this to automatically resize the page to the width of the paper.
- Print Background (colors and images): Select this to print background images and colors. If unselected, only pictures and color in the foreground (in front) are printed.
Margins & Header/Footer: Click this tab to set up margins, headers, and footers:
- Top, Bottom, Left, Right: Type a margin in inches for the top, bottom, left, and right margin.
- --blank--: Show nothing in this area.
- Title: Show the Web page title.
- URL: Show the Web page URL (URL's usually start with "http://").
- Date/Time: Show the date and time when the Web page is printed.
- Page #: Show the page number of each page. For example,
- Page - of #: Show the page number along with the total number of pages. For example, if you print a five page Web page, "3 of 5" would be shown on the third page.
- Custom: Type your own text. You can include any of the following codes to print specific information:
- &PT: Page Number with Total (Example: "3 of 5")
- &P: Page Number
- &D: Date
- &U: URL
- &T: Page Title
Note: Some Page Setup functions are different or unavailable on Mac OS and Linux.
Can I link to this site?
To link to VTIndustries.com you may use one of the following banner options.
Copy ONLY the HTML for the link, not the actual image. We change the link banners from time to time and if you copy the image it may not be the current one.
Simply insert the HTML into the spot on your Web site where you'd like to see the link appear. Then upload the updated HTML file back to your server and you will see the link.
If you have additional questions please contact our Web site administrator Mr. Ryan Paulsen at 800.827.1615 x286 or e-mail him at rpaulsen@vtindustries.com for assistance.
Banner: Fine Laminate Countertops & Architectural Wood Doors
<!-- Begin 'VTIndustries.com' Link --> <A HREF="http://www.vtindustries.com"> <IMG SRC="http://www.vtindustries.com/graphics/new728x90.gif" ALT="VTIndustries.com" WIDTH="728" HEIGHT="90" BORDER="0"> </A> <!-- 'VTIndustries.com' Link -->
The banner will look like this:
Banner: Fine Laminate Countertops & Architectural Wood Doors
<!-- Begin 'VTIndustries.com' Link --> <A HREF="http://www.vtindustries.com"> <IMG SRC="http://www.vtindustries.com/graphics/newbanner.gif" ALT="VTIndustries.com" WIDTH="468" HEIGHT="60" BORDER="0"> </A> <!-- 'VTIndustries.com' Link -->
The banner will look like this:
Banner: Architectural Wood Doors
<!-- Begin 'VTIndustries.com' Link --> <A HREF="http://www.vtindustries.com"> <IMG SRC="http://www.vtindustries.com/graphics/120x240_AWD_JustDoors.gif" ALT="VTIndustries.com" WIDTH="120" HEIGHT="240" BORDER="0"> </A> <!-- 'VTIndustries.com' Link -->
The banner will look like this:
Banner: Architectural Wood Doors
<!-- Begin 'VTIndustries.com' Link --> <A HREF="http://www.vtindustries.com"> <IMG SRC="http://www.vtindustries.com/graphics/120x240_AWD_HeadSpin.gif" ALT="VTIndustries.com" WIDTH="120" HEIGHT="240" BORDER="0"> </A> <!-- 'VTIndustries.com' Link -->
The banner will look like this:
Banner: Fine Laminate Countertops
<!-- Begin 'VTIndustries.com' Link --> <A HREF="http://www.vtindustries.com"> <IMG SRC="http://www.vtindustries.com/graphics/120x240_FLC_Multifamily.gif" ALT="VTIndustries.com" WIDTH="120" HEIGHT="240" BORDER="0"> </A> <!-- 'VTIndustries.com' Link -->
The banner will look like this:
Banner: Fine Laminate Countertops
<!-- Begin 'VTIndustries.com' Link --> <A HREF="http://www.vtindustries.com"> <IMG SRC="http://www.vtindustries.com/graphics/EQcountertop-flip.gif" ALT="VTIndustries.com" WIDTH="120" HEIGHT="240" BORDER="0"> </A> <!-- 'VTIndustries.com' Link -->
The banner will look like this:
Banner: Pro Team
<!-- Begin 'VTIndustries.com' Link --> <A HREF="http://www.vtindustries.com"> <IMG SRC="http://www.vtindustries.com/graphics/PRO-Team-flip.gif" ALT="VTIndustries.com" WIDTH="486" HEIGHT="60" BORDER="0"> </A> <!-- 'VTIndustries.com' Link -->
The banner will look like this:
Banner: Core Distributor
<!-- Begin 'VTIndustries.com' Link --> <A HREF="http://www.vtindustries.com"> <IMG SRC="http://www.vtindustries.com/graphics/CORE-Distributor-flip.gif" ALT="VTIndustries.com" WIDTH="486" HEIGHT="60" BORDER="0"> </A> <!-- 'VTIndustries.com' Link -->
The banner will look like this:
Banner: VT Industries
<!-- Begin 'VTIndustries.com' Link --> <A HREF="http://www.vtindustries.com"> <IMG SRC="http://www.vtindustries.com/graphics/smallbanner.gif" ALT="VTIndustries.com" WIDTH="198" HEIGHT="60" BORDER="0"> </A> <!-- 'VTIndustries.com' Link -->
The banner will look like this:
Banner: VT Industries
<!-- Begin 'VTIndustries.com' Link --> <A HREF="http://www.vtindustries.com"> <IMG SRC="http://www.vtindustries.com/graphics/weebanner.gif" ALT="VTIndustries.com" WIDTH="92" HEIGHT="40" BORDER="0"> </A> <!-- 'VTIndustries.com' Link -->
The banner will look like this:
Where are all the links?
The links will appear as colored text - it's called "Cascading Style Sheets"- it's available for browsers I.E. 3 and Netscape 4 (or higher). For those of who don't run those browsers (or higher) the links will still appear underlined just like before and will cause you no problems or errors.
How do I use bookmarks?
Your Web browser's "bookmark" or "favorites" feature lets you store the address of your VT Web pages so you can return with a single click.
How do I create a bookmark?
A quick way to add a bookmark is to go to the page you want to bookmark click your mouse in the screen then hit Ctrl-D (Control key in the lower left hand side of your keyboard and the letter 'D') at the same time and the page will show up on your list of bookmarked pages. However this doesn't always work nor does it allow you to 'file' the bookmark where you want it or edit the bookmark - please use the following information to help with that.
If you're using Microsoft Internet Explorer version 5
Please go to the page you want to bookmark
Select "Add to Favorites" from Internet Explorer's Favorites Menu
Select the folder in which you want to place the bookmark (or create a new folder) and then click OK.
If you're using Microsoft Internet Explorer version 4
Please go to the page you want to bookmark
Select "Add to Favorites" from Internet Explorer's Favorites Menu.
If you're using Netscape Navigator (Communicator) version 4
Please go to the page you want to bookmark
Click on the Bookmarks icon in the Netscape toolbar and select "Add Bookmark" at the top of the list of bookmarks.
If you're using Netscape Navigator version 2 or version 3
Please go to the page you want to bookmark
Select "Add Bookmark" from Netscape's Bookmarks Menu.
How do I return to a bookmarked location?
If you're using Microsoft Internet Explorer version 4 or 5
Select Internet Explorer's Favorites Menu and click on the name of the favorite you want to go to.
If you're using Netscape Navigator (Communicator) version 4
Click on the Bookmarks icon in the Netscape toolbar and select the bookmark you want to go to.
If you're using Netscape Navigator version 2 or version 3
Click Netscape's Bookmark menu to display your list of bookmarks and select the one you want
If you have more bookmarks than can be displayed on the screen, select "Go to Bookmarks" from Navigator's Bookmarks menu to display a scrolling list of all your bookmarks.
How do I delete a bookmark?
If you're using Microsoft Internet Explorer version 4 or 5
Select "Organize Favorites" from Internet Explorer's Favorites Menu
Click to select the bookmark you want to delete and then click the Delete button.
If you're using Netscape Navigator (Communicator) version 4
Click on the Bookmarks icon and select "Edit Bookmarks"
Click to select the bookmark you want to delete and then select Delete from the Edit menu.
If you're using Netscape Navigator version 2 or version 3
Select "Go to Bookmarks" from Netscape's Bookmarks Menu
Click to select the bookmark you want to delete.
How do I empty my disk cache?
In Microsoft Internet Explorer:
Click ‘Internet Options’
Click ‘Tools’
Under the ‘General’ tab
Under ‘Temporary Internet Files’
Click ‘Delete Files’ button
This will clear the cache and should be your solution.
In Netscape Navigator (Communicator):
Click ‘Edit’
Click ‘Preferences’
On the left hand side click on the arrow to the right of ‘Advanced’
Then click ‘Cache’
Click ‘Empty Disk Cache’ button on the right
This will clear the cache and should be your solution.
How come I can't view Portable Document Formats (PDFs)?
Who do I contact if I still have questions or problems?
Some PDFs files are large in size and loading them may take some time, please be patient. -OR- you may not have the proper programs installed to view pdf files.To view PDF files you may need to download Adobe® Acrobat® Reader. It’s available for free download at http://www.adobe.com/products/acrobat/readstep.html
If you still have any problems or questions after viewing the information provided please contact Mr. Ryan Paulsen at 800.827.1615 x286 or e-mail him at rpaulsen@vtindustries.com for assistance.
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